CITP Lecture Series: Paul Misener – Innovation with Purpose: Working Backwards at Amazon and Creating Cases of First Impression for Policymakers
Sherrerd Hall, 3rd Floor Open Spacehttps://www.youtube.com/watch?v=nKNoSRNAwdw At Amazon, we innovate on behalf of customers. Some of our most important innovations seemed downright crazy at first, and nearly all were initially derided by some observers. Customer Reviews, Marketplace, Amazon Web Services, CreateSpace, Kindle, Fulfillment by Amazon, and Amazon Prime Air are but a few of the innovations that have puzzled pundits. […]